FAQ's
Olin specializes in selling baby products and plans to expand into men’s and women’s fashion items in the future. Currently, our focus is exclusively on baby products.
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept a variety of payment methods, including:
- Credit and debit cards
- Mobile banking
- Cash on delivery (where applicable)
Delivery times vary depending on your location:
- Local deliveries: [Insert Timeframe]
- Regional deliveries: [Insert Timeframe]
- International deliveries: [Insert Timeframe, if applicable]
Yes, once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your package’s progress online.
We accept returns for defective, damaged, or incorrect items. Products must be unused, in their original packaging, and returned within [Insert Number] days. For more details, please refer to our Refund and Returns Policy.
Free shipping may be available on certain orders or during promotional periods. Please check our website for current offers and eligibility criteria.
If your order arrives damaged or incomplete, please contact us immediately at [Insert Email Address] or call [Insert Phone Number] with your order details and photos of the issue. We will resolve it promptly.
Yes, orders can be canceled before they are shipped. Please contact our customer support team as soon as possible to initiate the cancellation process.
You can reach us via:
- Email: info@olinbd.com
- Phone: +8801918-903174